365pk Game Terms and Conditions — Pakistan Platform Rules

These Terms and Conditions govern your use of the 365pk Game platform, including the website at 365pkgame.app, the Android mobile app, and any related services we provide. By accessing the platform, registering an account, making a deposit, or placing any bet, you confirm that you have read, understood, and agreed to these Terms in full.

365pk Game is an online gaming and sports betting platform designed for adult users in Pakistan. All services are provided for entertainment purposes only. We do not represent, claim, or imply any government licence, regulatory approval, or official endorsement. It is your responsibility to ensure that accessing and using the platform is permitted under the laws applicable to you in your location.

These Terms are written in English and the English version shall take precedence in all matters. Any translated or summarised version of these Terms is provided for convenience only and does not supersede this version.

To open and maintain an account on 365pk Game, you must meet all of the following requirements at the time of registration and on a continuing basis:

• You must be at least 18 years of age. 365pk Game takes underage gaming seriously and may request proof of age at any point.
• You must be a natural person — corporate entities and automated accounts are not permitted.
• You must not be a current employee, contractor, or close family member of a 365pk Game employee where this could create a conflict of interest.
• You must not already hold an active or previously suspended 365pk Game account.
• You must not be subject to a self-exclusion order that you have placed on your own account.

365pk Game reserves the right to request supporting documents to verify eligibility at any time. Failure to provide satisfactory verification within the requested timeframe may result in temporary suspension of account access until the matter is resolved.

When you register on 365pk Game, you are required to provide accurate, complete, and current information. This includes your full name, date of birth, email address, and any other details requested during the registration process. Providing false or misleading information is a breach of these Terms and may result in immediate account closure.

You are permitted to hold one account only. Opening multiple accounts — regardless of whether different email addresses, phone numbers, or payment methods are used — is strictly prohibited. If duplicate accounts are identified, all duplicate accounts may be closed, and any bonuses or pending withdrawals associated with those accounts may be forfeited.

You are responsible for keeping your login credentials — username, password, and any two-factor authentication details — secure and confidential. You must not share your account access with any third party. 365pk Game will not be held liable for any losses resulting from unauthorised access to your account where that access was made possible by your failure to keep credentials secure.

If you believe your account has been accessed without your authorisation, you must contact our support team immediately. We recommend changing your password as soon as possible in such circumstances.

• Use a strong, unique password that is not used on other platforms.
• Do not log in on shared or public devices without logging out fully afterwards.
• Enable any available account security features from within your account settings.
• Keep your registered email address current so you receive important account notifications.

All financial transactions on 365pk Game are conducted in PKR (Pakistani Rupees). We support the following payment methods for both deposits and withdrawals: JazzCash, Easypaisa, Raast, and bank transfer. Mobile wallets and debit cards may also be available depending on current supported options shown in your account.

Deposits: Funds deposited into your 365pk Game account are available for betting and gaming immediately upon confirmation. Minimum and maximum deposit limits apply per transaction and per payment method. These limits are displayed clearly at the point of deposit. We do not charge a processing fee on deposits, though your payment provider may apply their own charges.

Withdrawals: Withdrawal requests are processed to the same payment method used for your most recent deposit wherever possible, as part of our standard anti-fraud procedures. You must have completed any applicable identity verification before a withdrawal can be processed. Withdrawal processing times are as follows:

• JazzCash / Easypaisa: Typically same-day for standard accounts; priority same-day for VIP members.
• Raast: Typically processed within a few hours during business hours.
• Bank Transfer: One to three working days depending on your bank.

365pk Game reserves the right to carry out additional verification checks before processing a withdrawal. This is a standard security measure and is not an indication of wrongdoing. We will inform you if additional documents are required.

Deposits made using a bonus code or promotional offer may be subject to specific wagering conditions before a withdrawal can be requested. These conditions are outlined in the relevant promotion's terms, which are displayed at the time of claiming.

365pk Game offers sports betting on Cricket (including PSL, T20 internationals, and bilateral series), Football, Esports, and other events as listed on the platform. The following rules apply to all bets placed on 365pk Game:

• All bets are final once confirmed. Once a bet slip has been accepted and confirmed by the platform, it cannot be cancelled or amended.
• Minimum and maximum bet limits apply per market and per event. These are shown at the point of placing each bet.
• In-play bets are accepted subject to market availability and real-time odds. Odds may change between the time you submit a bet and the time it is accepted during live events. You will be notified of any odds change before your bet is confirmed.
• If an event is abandoned, postponed, or otherwise fails to complete, bets will be settled according to the specific rules applicable to that sport or event type, as outlined in the relevant section of the platform.
• In the event of a technical error that results in clearly incorrect odds being displayed, 365pk Game reserves the right to void the affected bets and return stakes.
• Bets placed on markets that have already been determined — known as late bets — will be voided and stakes returned.

Cricket betting on 365pk Game covers pre-match and in-play markets including match result, top batsman, top bowler, over totals, first wicket method, and player performance markets, among others. Full market details and settlement rules for each cricket market type are available in the Help section of your account.

365pk Game does not accept bets placed through automated software, betting bots, or scripted activity. Any accounts found to be using such tools will be suspended and bets placed through automation may be voided.

365pk Game offers bonuses, free bets, deposit match promotions, and other incentives to registered players from time to time. All promotional offers are subject to these general Terms and Conditions as well as any specific terms attached to each individual offer.

The following general bonus rules apply to all promotions on 365pk Game unless stated otherwise in the specific offer terms:

• Wagering requirements: Bonuses must be wagered a specified number of times before any winnings derived from bonus funds can be withdrawn. The wagering requirement multiplier is stated clearly in each offer's terms.
• Expiry: All bonuses and free bets carry an expiry date. Unclaimed or unwagered bonus funds that expire will be removed from your account automatically.
• One offer per player: Unless otherwise stated, each promotion is available to one account per player, per household, per device, and per payment method.
• Eligible games: Not all games on the platform contribute equally to wagering requirements. Sports betting, Live Casino, Casino slots, and table games may have different contribution rates. These are specified per offer.
• Bonus abuse: Any attempt to exploit promotional offers through strategies specifically designed to extract value without genuine gaming activity — including low-risk hedging, systematic abuse of terms gaps, or coordinated multi-account activity — will result in bonus cancellation and may result in account suspension.

365pk Game reserves the right to modify, suspend, or withdraw any promotion at any time. Where a promotion is withdrawn while players are actively progressing through wagering requirements, reasonable notice will be given and existing progress will be honoured.

365pk Game is committed to providing a fair and honest gaming environment for all players. The following activities are strictly prohibited and constitute a serious breach of these Terms:

• Use of automated betting software, bots, scripts, or any technology that interacts with the platform without direct human input.
• Collusion with other players to manipulate game outcomes, share cards or information during live casino games, or coordinate sports betting activity.
• Exploiting software bugs, platform errors, or loopholes to gain an unfair advantage. Any such errors must be reported to our support team immediately.
• Match-fixing or any involvement in attempts to manipulate the result of any sporting event on which bets are offered.
• Using another person's account or payment method without their explicit permission.
• Any fraudulent activity including but not limited to chargeback abuse, payment fraud, or identity fraud.

Where fair play violations are identified, 365pk Game may take any of the following actions: voiding the bets involved, suspending or permanently closing the account, withholding pending withdrawals pending investigation, and reporting the activity to the relevant authorities where legally required.

All casino games on 365pk Game — slots, live casino, table games — operate using certified random number generation (RNG) or live dealer operations conducted in real time. Game outcomes are not manipulated by the platform. If you believe you have encountered a technical fault affecting a game outcome, contact support immediately with your game session ID and round details.

365pk Game collects and processes personal data as part of providing the platform's services. This includes registration information, transaction records, betting history, device data, and communication records. Full details of how we collect, use, store, and protect your data are set out in our Privacy Policy.

By registering on 365pk Game, you consent to the collection and processing of your personal data as described in the Privacy Policy. You have the right to request a copy of your data, request corrections, and in certain circumstances request deletion of your data. Contact our support team to make any such request.

We use your data for the purposes of providing the platform, processing transactions, verifying identity, preventing fraud, improving the user experience, and communicating with you about your account and relevant promotions. We do not sell personal data to third parties.

365pk Game is committed to promoting responsible gaming. Gaming is intended to be an enjoyable form of entertainment. It is not a reliable way to make money, and chasing losses is one of the most common signs that gaming is becoming a problem rather than a pastime.

We provide the following responsible gaming tools directly within your account settings:

• Deposit limits: Set a daily, weekly, or monthly cap on how much you can deposit. Once a limit is set, it takes effect immediately. Increasing a limit requires a cooling-off period.
• Session time limits: Set a maximum session duration after which you will be automatically logged out.
• Loss limits: Cap the amount you can lose within a given period.
• Self-exclusion: Voluntarily exclude yourself from the platform for a defined period — from a few days to permanently. During self-exclusion, you will not be able to log in or receive marketing communications.
• Reality checks: Opt in to regular on-screen reminders showing how long you have been playing and how much you have spent.

If you are concerned about your gaming habits, we strongly encourage you to visit our Responsible Gaming page. Gaming should always fit within your entertainment budget. Never bet money you cannot afford to lose, and never use gaming as a way to manage financial stress or emotional difficulties.

365pk Game reserves the right to suspend, restrict, or permanently close any account at any time if we have reasonable grounds to believe that a breach of these Terms has occurred, or is likely to occur. Grounds for account action include but are not limited to:

• Providing false information during registration or verification.
• Being found to be under 18 years of age.
• Operating multiple accounts.
• Suspected fraud, money laundering, or financial abuse.
• Violation of the fair play policy.
• Abuse of bonuses or promotional offers.
• Any other conduct that we reasonably consider harmful to the platform, other players, or the integrity of the service.

In cases of account closure, we will generally attempt to settle any outstanding bets and return the remaining real-money balance (excluding bonus funds) to you via the original payment method, following completion of any required verification. However, where fraudulent activity is identified, funds may be withheld pending investigation.

You may close your own account at any time by contacting our support team. This includes requesting a self-exclusion if you feel your gaming is becoming a concern.

365pk Game may update or amend these Terms and Conditions from time to time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. We will make reasonable efforts to notify registered players of significant changes via email or an in-platform notification.

Your continued use of the platform after any updated Terms have been published constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you should stop using the platform and contact support to close your account.

Minor changes — such as clarifications, corrections to typos, or reformatting — may be made without specific notification, though the "Last Updated" date will always reflect the most recent revision.

If you have any questions about these Terms and Conditions, need clarification on a specific rule, or wish to raise a complaint, please get in touch with the 365pk Game support team. Our support is available around the clock.

• Email: [email protected] (plain text only — do not click this as a link)
• FAQ: Visit our FAQ page for quick answers to the most common questions.
• Responsible Gaming: For responsible gaming queries, visit our Responsible Gaming page.

When contacting support about an account issue, please have your registered email address and account username to hand so we can assist you as quickly as possible.